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How to Contact Facebook & Instagram Support & Get Help [Ultimate Guide]

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Do you want help with Facebook or Instagram-related issues? Are you looking for a simple way to contact Facebook or Instagram support for help? Are you a Facebook ads account manager who needs support with ads-related issues or general issues about the Facebook platform?

This ultimate guide will provide you with a complete list of contact forms for Facebook and Instagram support and how to contact Facebook and Instagram support when you need help.

Even though they have many users to handle, they still provide users with more than 100 contact forms to help any user with any problem they are facing while using Facebook or Instagram.

It is somehow confusing and hectic to find the correct forms to use in reporting your issues, but this guide has taken care of your headache by arranging the forms under various categories and provided you with links to each form for easy searching and reporting.

With this article, you don’t have to bother yourself going to forums or different social media platforms to ask how to contact Facebook or Instagram for a particular issue.

Let’s get started…

How To Contact Facebook for Support 2021

There are many ways to contact Facebook support for different issues regarding ads account, page, logins, etc. but it seems overwhelming when searching for support forms to use when you want to submit a complaint, so this article has simplified everything for you; no need to go through the stress of finding the right support forms to report you issues.

 

Facebook Account Issues Support Forms

  • Account Disabled-Ineligible. Use this form if your account has been disabled because it violated Facebook’s Statement of Rights and Responsibilities. Aside from that, if you cannot sign in to your account, visit the Help Center to get the right contact channel.
  • Account Disabled-Ineligible: This form allows Facebook to verify your eligibility for their platform, fill it with the correct details.
  • Account Disabled-Ineligible: This form allows Facebook to verify your eligibility for their platform, fill it with the correct details. (2nd option).
  • Account Disabled-Multiple Accounts. If you are mistakenly logged in to another person’s Facebook account, you need to log out and return to this particular form using the browser’s back button.
  • Account Disabled-Underage – If your Facebook account has been disabled due to age restrictions and you are above Facebook’s minimum age requirement of 13 years, then use this form to provide your details so Facebook can verify your age.
  • Disabled Appeal – ID request – Facebook must verify your identity so they can reactivate your account, use this form to input your details.
  • Impostor account – You will get instructions on reporting an impostor profile on Facebook using this URL.
  • My personal account is in a Specially Memorialized State. Use this form only when you can’t log into your Facebook account because it has been memorialized.
  • My Personal Account was Disabled. This form allows you to report an accidentally disabled Facebook account to Facebook for investigation.
  • Report High-Priority Impostor Account. Use this form to report a high-priority impostor account by listing the URL of each timeline you want to report.
  • Report an Impostor Account. Fill this form if you want to report an impostor account trying to represent you on Facebook or an account you know.

 

Facebook Access Issues Support Forms

  • Access Restricted (Bad IP) – If you’ve been restricted by Facebook because you were trying to access the Facebook platform from an IP address that is associated with a misconfigured ISP or Facebook suspects an abusive behavior. Use this form to report the issue.
  • Accessibility for People with Disabilities – Use this form only when the issue is specific to accessibility and assistive technologies.
  • Account Disabled – Ineligible – Use this form if your account has been disabled because it violated Facebook’s Statement of Rights and Responsibilities. Aside from that, if you are unable to sign in to your account, then visit the Help Center to get the right contact.
  • Facebook Ads API Standard Access Application – Use this form, if you want your app to be approved for Standard access after being approved for basic access.
  • Personal Data Requests – You can use this form to request personal data for your account on Facebook.
  • Mobile Partner Portal Access
  • Request– Only use this, if you are an employee of a mobile operator, fill in this form to obtain access to the mobile partner site on Facebook. Use the Mobile Partner Portal case tool for additional concerns.

 

Facebook Ads Issues Support Forms

  • Access Facebook Business Help page  – Use this to report issues with your Facebook ad account.
  • Ads Pending Review – Use this form if your ads have been in review for more than 24 hours.
  • Ads Billing Inquiry – Use this form to get support for specific ads charges, managing ads, and payment methods.
  • Facebook Ads: Overview and Tips – Cost and payment questions, improvements in ad performance, success stories, rejected advertisements, or other advertising problems.
  • Child’s Ads Settings Help Request – Use this form to get help verifying that you’re a parent or guardian to change your kid’s setting for pairing their Name with ads.

 

 

Facebook Children Issues Support Forms

 

Facebook Copyright and Trademark Issues Support Forms

  • Trademark Report Form #1 – Use this form only to report Content you find on the platform that you believe violates or infringes your trademark.
  • Trademark Report Form #2 – Use this form only to report Content you find on the platform that you believe violates or infringes your trademark.
  • Copyright Report Form #1 – This form is to be used only to report Content you find on the Facebook platform which you believe violates or infringes your copyright.
  • Copyright Report Form #2 – This form is to be used only to report Content you find on the Facebook platform, which you believe violates or infringes your copyright.
  • Reporting a Violation or Infringement of Your Rights – Use this form to report any trademark, copyright, or other infringements.
  • Trademark Complaint Form – This form is to be used after your Content has been mistakenly removed due to a complaint of trademark infringement, but you believe it shouldn’t have been removed.

 

Facebook Data Access Support Forms

  • Requests for Personal Data – Use this form to access your data from Facebook
  • Child Data Request – Use this form to obtain all account information of a child from Facebook before the account is deleted.
  • Data Use Policy Questions – Use this form to request questions or clarification related to Facebook’s Data Policy (Privacy Policy) or Facebook’s agreement.

 

Facebook Death and Disability Support Forms

  • Account Removal Request for an incapacitated person – Use this form to request account removal for an ill, injured, or incapacitated person.
  • Memorialization Request – Use this form to request the deceased’s account memorialization. This form is used to report the timeline of a deceased person’s account.
  • Deceased Person’s Account Content Request –  Apply for the contents of a deceased’s account using this form. During this procedure, Facebook offers its sympathy and appreciates your patience and understanding.
  • Special Request for Deceased Person’s Account – Use this form in order to seek deletion or specific memorialization requests of a dead person’s account. During this process, Facebook sends its sympathies and appreciates your patience and understanding.

 

Facebook Email Issues Support Forms

  • Email Address Already in Use – If your email address is already associated with a Facebook account that you do not own, please use this form to report the issue.
  • Email Address Already Taken – If, in the course of creating your Facebook account, you get a notification that your email has been taken, use this form to report the issue.
  • Didn’t Receive Confirmation Email – If you have difficulty confirming your Facebook account, please complete this form. Make sure that the details show on your account precisely as described.

 

READ ALSO: How To Save Videos from Facebook Messenger 2021

 

Facebook Feedback Support Forms

 

Facebook Or Instagram Login Issues Support Forms

 

Facebook Mobile Issues Support Forms

 

Facebook Names and Usernames Issues Support Forms

  • Changing Your Language-Specific Name – Use this form to inform Facebook about your language-specific Name.
  • My Name Wasn’t Accepted – Please complete the form below so Facebook support can assist you in setting up if you could not sign up for Facebook using your true identity (Name).
  • Verify Your Name – If Facebook support suspended your account temporarily because they suspect that your timeline doesn’t show your real name, use this form to provide support with the necessary document so they can verify and update your account.

 

Facebook Payments and Charges Issues Support Forms

 

Facebook Pages Issues Support Forms

  • Page Admin Security Check – Use this form to confirm that this is your account by submitting a copy of your ID to Facebook if you were unable to complete an Online security check for Facebook.

 

Facebook Photos and Videos Issues Support Forms

 

Facebook Privacy and Rights Issues Support Forms

 

Contact Instagram Support for Issues on The Platform

For General Instagram Issues

Official Instagram support email: support@instagram.com

 

Get Help from The Official Facebook Help Center

 

 

Other useful resources:

Follow these pages to keep in touch with Facebook and Instagram so that you can get regular updates concerning the platform.

  • Facebook– Official Facebook page to help us connect with users around the world.
  • Instagram: World number one photo-sharing platform for businesses around the world
  • Facebook for BusinessFacebook for Business offers news, advice, and best practices to help you achieve your goals on Instagram and Facebook.
  • Facebook Media: Explore the remarkable use of Facebook by public figures and media organizations.
  • Facebook Design – Meet the engineers and designers who are building up your Facebook experience.
  • Facebook Developers: A hub to build, grow, and monetize your Facebook app.
  • Facebook Engineering: The creators of Facebook.

 

Conclusion

You now have all the necessary support forms you need to get Facebook to help you out with any issues you might face on the platform, both on Facebook and Instagram.

Some of the forms have duplicate links; make sure to use them all to report your issue. Also, make sure to use the Facebook help center community to get help with some minor issues you may face on Facebook.

If you found this post helpful, share it with the rest of your community.

 

Kelvin Nii Ayi Aryee

I am a Social Media Marketer and Consultant and my aim is to help businesses and startups use the power of social media to increase their marketing effort and build a strong audience for their brand. I do this by implementing various social media marketing strategies to bring in more sales, traffic and leads for businesses through various social media platforms. Specialties: Social Media Marketing, Online Marketing, blogging, Affiliate Marketing and Email Marketing.

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